Location From

Location To

Other Information(Optional)


1.What’s the best time to contact Relocation Company from the date of my movement planning?
- Atleast Week in advance . It gives enough time to plan each survey

2. Should I do my own packaging arrangement for fragile item or leave it for TruMove to do it?
- Our trained experts are in best position then anyone, So leave it on us.

3. Would all my Household items needs to be packed before loading on truck?
- No, certain wooden or plastic stuffs usually carry and load.

4. What all items not allowed and ideally need to be avoided while relocation?
- Restricted item like Kerosene Cans, DG chemicals, Paint colors etc.

5. Can I move my house plants too?
- Yes

6. What are my responsibilities during the entire moving process?
- Identify and inform TruMove about Fragile, Glass and Valuable items separately.

7. Is Insurance needed inspite best of Packaging material is used?
- Yes, always recommended.

8. How is the shifting commercial calculation derived?
- Distance travelled, Size of Truck, Loading Unloading cost, Packaging material used, Insurance & Taxes.

9. Is there a way I can save more money and get discount on final amount?
- Yes, Use our Weekday offer. Plan your movement on weekday and get 5% off

10. How does availing the TruMove utility services help me?
- Experts help you keep your house/office ready for use even before you move Or on Day of move.

11. Is there a way I can track my shipment movement during transit?
- Yes, GPS tracking, Dedicated SPOC for End-to-End for each transaction.

12. Is there a Relocation check-list from TruMove I can use to plan my movement better?
- Yes, Speak to our Experts for more


1. Do I have an expert assistance from TruMove to plan my office shifting?
- Yes, TruMove expert would help to plan.

2. Is there a professional check List I can circulate to my team working on shifting?
- Yes, One Attach below.

3. Do I need to arrange my own Insurance for office items or TruMove can help me get one?
- Both

4. What kind of packaging materials needed for High Value office equipments?
- Wooden, Hard Board, Bubble Wraps, Aluminum sheet.

5. Can I also move heavy equipments like Servers, Aircon machines moved too through TruMove?
- Yes

6. Would I get a dedicate vehicle to ship my office goods to end destination?
- Yes, dedicated vehicle used for each customer move.

7. Can TruMove help me re-fix my office chairs, furniture and desktops at new office?
- Yes, our Vendor expert team can assist.

8. Can I extend TruMove corporate rates benefits to my office employees too?
- Yes, Empanel TruMove as your official mover and extend Corporate rates to employee too.

9. Do I have a tracking facility to check movement of my goods?
- Yes

10. Is there a committed Timeline for delivery of office goods to end destination?
- Yes


The process of moving is often under estimated. As a result of our experience and customer feedback, we have created this pre-move checklist to assist you to plan the perfect move. 

Notify Your Change of Address

1. The post office for redirection of mail

2. Your bank (to transfer your account)

3. The electoral registrar

4. Hire purchase company

5. Your insurance company to transfer your cover on house, contents and motor vehicles

6. Your life insurance company

7. Your health insurance company

8. Obtain your children’s school records

9. Stores – where you have charge accounts

10. Relatives, friends and regular correspondents

11. Club Memberships

12. Publications to which you subscribe

13. Has your doctor or dentist recommended someone in the location to which you are moving

14. Your solicitors and accountants

15. Your church

16. Credit card companies

17. Airline frequent flyer programmes

18. Cleaners and gardeners


1. Avoid mixing items from different rooms in the same box.

2. Use wardrobe boxes to make closets easier to pack. Clothes in drawers can be placed in suitcases.

3. Use only small boxes for books. They get very heavy, very fast.

4. Never use printed newsprint to wrap fine china.

5. Always stack dishes upwards when packing.

6. Pack important and sentimental documents separately to be easily accessible including: children’s     health records, passports, family records, insurance information and photo albums.

7. Remember: the heavier the item, the smaller the box.

8. Don’t use used boxes. You don't know if the box will be strong enough to support your possessions.

9. Never use duct tape – use packing tape.

10. Clearly label all boxes on top and side.

11. As you take apart furniture and other items make sure to tape all parts to the main base.

12. Try to pack all electronic equipment, like stereos in their original boxes. Otherwise use bubble wrap when packing these items.

13. Start packing items you will not need ahead of time.

14. Always pack and unpack breakables over a padded surface.

15. Always tape boxes. Don’t interlock the tops.

16. Don’t use boxes without tops. No tops make it impossible to stack properly in the truck.

17. Use custom-designed boxes when packing fine china and clothing.

812, 8th floor,

Damji Shamji Business Galleria,

LBS Marg , Kanjur Marg (W)

Mumbai - 400078   


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